1. Introduction
BrightFlow is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store and protect your information when using our platform.
2. Data Collected
2.1 Registration Data
- Full name
- Email address
- Profile picture (optional)
2.2 Energy Bill Data
- Installation number (10 digits)
- Reference month
- Electricity consumption (kWh and values)
- SCEE Energy without ICMS (kWh and values)
- Compensated Energy GD I (kWh and values)
- Municipal Public Lighting Contribution
3. Data Usage
We use your data to:
- Create and manage your platform account
- Process and analyze your energy bills
- Generate analyses and reports about your energy consumption
- Send important notifications about your account and consumption
- Improve our services and your platform experience
4. Data Protection
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data
- Restricted access to personal data
- Regular monitoring of our systems
- Employee training in data security practices
5. Your Rights
You have the right to:
- Access your personal data
- Correct incorrect data
- Request deletion of your data
- Revoke your consent at any time
- Receive your data in a structured format
6. Data Retention
We keep your data only for as long as necessary to provide our services or comply with legal obligations. After your account is closed, your personal data will be deleted or anonymized, except when there is a legal retention requirement.
7. Contact
To exercise your rights or clarify doubts about this privacy policy, please contact us via email at: privacy@brightflow.com.br
8. Policy Updates
This policy may be updated periodically. The most recent version will always be available on our platform. Last update: January 2024.